Privacy Policy
This Privacy Policy details the personal data collected by Low Noise Factory (LNF) during your interaction with LNF via the webpage and any subsequent email/telephone exchange. It also explains how LNF uses the personal data we collect from you when you use our website.
What data do we collect?
– Personal identification information (name, email address, company address, phone number, etc.)
– Technical data (IP address, browser type, number of visits to our website, etc.)
– If you place a quote via our website: the products and services you are interested, corporate or administrative information you choose to share with us, financial information such as your billing details and transaction history as well as related information such as end-use statements and shipping information.
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
– Contact us for a quote using the web form available at https://lownoisefactory.com/contact/request-a-quote/
– Contact us using the email or the phone number listed on https://lownoisefactory.com/contact/general-contact/ or place an order for any of our products or services.
– Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
– Use or view our website via your browser’s cookies.
How will we use your data?
We collect your data so that we can:
– Process your order and manage your account.
– Contact you with information and for sending quotations, technical queries and documentation relating to LNF’s products and services.
– Sending marketing information and offers on other products and services we think you might like (you can choose to opt out of marketing communications at any time).
– To improve the security of the website and respond to technical problems.
When we process your order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
LNF securely stores your data at our local data server and emails are stored in the Microsoft cloud.
LNF will keep your personal data for up to 10 years. Once this time period has expired, we will delete your data.
Your Rights under GDPR
You have the following rights:
– The right to access – You have the right to request LNF for copies of your personal data. We may charge you a small fee for this service.
– The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request LNF to complete the information you believe is incomplete.
– The right to erasure – You have the right to request that LNF erase your personal data, under certain conditions.
– The right to restrict processing – You have the right to request that LNF restrict the processing of your personal data, under certain conditions.
– The right to object to processing – You have the right to object to LNF’s processing of your personal data, under certain conditions.
– The right to data portability – You have the right to request that LNF transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
How do we use cookies?
LNF uses cookies in a range of ways to improve your experience on our website, including keeping you signed in.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
– Functionality – LNF uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
– Advertising – LNF uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
How to manage cookies
You can set your browser not to accept cookies, however, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
LNF’s website may contain links to other websites however our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
LNF keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on July 2022.
How to contact us
If you have any questions about LNF’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at:
Or write to us at: Low Noise Factory AB, Nellickevägen 24, 412 63 Göteborg, Sweden
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that LNF has not addressed your concern in a satisfactory manner, you may contact the supervisory authority (in Sweden – Datainspektionen).